Question 1

How do I deposit funds on JB SMM Panel?

Accepted Answer

You can deposit via Easypaisa, JazzCash, bank transfer, or crypto. Most deposits reflect instantly or within minutes depending on the method selected.

Question 2

Are my payments secure?

Accepted Answer

Yes. All payment transactions on our panel are protected using SSL encryption and secure gateway protocols.

Question 3

Which payment methods are supported?

Accepted Answer

We support Easypaisa, JazzCash, bank transfer, and cryptocurrencies like USDT for international users.

Question 4

Can I deposit using JazzCash or Easypaisa?

Accepted Answer

Yes! JazzCash and Easypaisa are fully supported for all Pakistani users.

Question 5

How long does it take for funds to reflect?

Accepted Answer

Generally, your funds will appear instantly or within 5–10 minutes after successful payment.

Question 6

Is there a deposit fee?

Accepted Answer

We do not charge any deposit fees. However, your payment provider might charge their standard transaction fee.

Question 7

Can I deposit in USD or crypto?

Accepted Answer

Yes, you can deposit in USD using crypto gateways like USDT, BNB, or BTC.

Question 8

What is the minimum deposit amount?

Accepted Answer

The minimum deposit amount is Rs. 50 or $1 for international users.

Question 9

Can I get a refund for my deposit?

Accepted Answer

No, deposits are final. However, if there's a duplicate or error, support can review it.

Question 10

What if my payment fails?

Accepted Answer

If payment fails, please retry or contact our support with a screenshot and transaction ID.

Question 11

How long does it take for my order to complete?

Accepted Answer

Most orders begin within 1–5 minutes. You can track the status from your Orders tab.

Question 12

Can I cancel an order after placing it?

Accepted Answer

Orders cannot be canceled after they begin. If it gets stuck, contact support for help.

Question 13

How do I track my order status?

Accepted Answer

Go to the Orders section in your dashboard to view real-time status and details.

Question 14

What does 'pending' status mean?

Accepted Answer

'Pending' means your order is in the queue and will start shortly based on system load.

Question 15

What if my order is marked as completed but not delivered?

Accepted Answer

Please open a ticket with proof. We will verify and either complete or refund the order.

Question 16

Can I place multiple orders for the same link?

Accepted Answer

Yes, but wait for the first order to finish to avoid overlap or issues.

Question 17

Why is my order stuck or not moving?

Accepted Answer

Sometimes orders pause due to API limits or provider issues. It resumes automatically.

Question 18

What does 'partial' mean in my order?

Accepted Answer

'Partial' means part of your order was delivered, and the rest failed. You'll be refunded for the undelivered part.

Question 19

Can I place bulk orders?

Accepted Answer

Yes, you can use the mass order tool for placing multiple orders at once.

Question 20

Is there a maximum order limit?

Accepted Answer

Some services have limits. Check the service description before placing a large order.

Question 21

How do I request a refill or refund?

Accepted Answer

Go to your Orders page, find the order, and click 'Request Refill' or contact support.

Question 22

Why was my order rejected?

Accepted Answer

Your order may be rejected if the link is invalid, broken, or content is restricted.

Question 23

Can I speed up my order delivery?

Accepted Answer

Choose faster services or check for 'Instant Start' labels for quicker delivery.

Question 24

How do I reorder the same service?

Accepted Answer

Click the 'Reorder' icon on your past order to instantly place it again.

Question 25

Will my followers/likes drop after delivery?

Accepted Answer

Low-quality services may drop over time. Choose refill or no-drop services for retention.

Question 26

Do you provide API access?

Accepted Answer

Yes, all users can generate an API key from the dashboard for automated ordering.

Question 27

How do I use the API?

Accepted Answer

Visit the API tab, generate your key, and follow the documentation for endpoints.

Question 28

Is API access free?

Accepted Answer

Yes, API access is completely free for all verified users.

Question 29

Where can I find API documentation?

Accepted Answer

API documentation is located in your dashboard under the API tab.

Question 30

How do I check order status using API?

Accepted Answer

Use the 'order status' endpoint with your order ID to fetch updates.

Question 31

Can I choose the speed of delivery?

Accepted Answer

Some services allow speed control. Check the details for drip-feed or gradual options.

Question 32

Are there any guarantees?

Accepted Answer

Most refill services come with 30-day guarantees. Read the service description.

Question 33

What does 'no-drop' mean?

Accepted Answer

'No-drop' means the followers/likes are high-quality and unlikely to drop over time.

Question 34

How often are services updated?

Accepted Answer

We update services weekly based on provider performance and user feedback.

Question 35

Do you offer trial services?

Accepted Answer

Yes, we sometimes offer trial services. Follow our Telegram or contact support to check availability.

Question 36

How do I reset my password?

Accepted Answer

Click 'Forgot Password' on the login page. A reset link will be sent to your email.

Question 37

Can I change my email address?

Accepted Answer

Yes, you can update your email from the Profile section after logging in.

Question 38

How do I update my profile info?

Accepted Answer

Go to 'Account Settings' to change your profile details like name and contact info.

Question 39

How do I delete my account?

Accepted Answer

To delete your account, contact support. Your data and orders will be removed permanently.

Question 40

Is my data secure with JB SMM Panel?

Accepted Answer

Yes, all your data is encrypted and protected. We never share or sell user information.